Privacy Policy

Effective Date: April 8, 2026

Camp Highland values your privacy and is committed to protecting the personal information you share with us through our website, registration forms, applications, donations, and communications.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • name
  • email address
  • phone number
  • mailing address
  • emergency contact information
  • camper, child, parent, guardian, household, participant, or staff information
  • volunteer or applicant information
  • donor information, including donation history and related contact information
  • payment and transaction information submitted through our payment processors or service providers
  • communication preferences, including consent to receive email or text messages

We may also collect certain technical and usage information automatically when you visit our website, such as:

  • IP address
  • browser type
  • device type
  • referring pages
  • pages viewed
  • date and time of visits
  • general website usage and analytics information

2. How We Use Information

We may use the information we collect to:

  • process camp registrations, applications, purchases, donations, and requests
  • communicate with you about programs, schedules, reminders, updates, account matters, and organizational news
  • send receipts, confirmations, acknowledgments, newsletters, and operational notices
  • respond to questions or customer service requests
  • improve our website, communications, services, and user experience
  • maintain records and fulfill administrative, legal, safety, ministry-related, and donor stewardship responsibilities
  • send text messages or emails you have consented to receive

3. How We Store and Manage Information

Camp Highland uses third-party platforms to help manage information and communications.

We use CampMinder to collect and manage camper, parent, and staff information in connection with registrations, accounts, program participation, and related operations.

We may also store and manage contact information, including name, email address, phone number, and mailing address, in Zoho CRM for relationship management, communication tracking, and organizational operations.

We use Zoho Campaigns for email marketing and communication campaigns.

We may collect and maintain donor information for fundraising, donor stewardship, gift processing, receipting, and related communication purposes. Donor information may also be stored and managed in Bloomerang.

These platforms may process personal information on our behalf only as necessary to support our operations and communications and not for their own marketing purposes.

4. Text Messaging and Mobile Information

If you provide your mobile phone number and consent to receive text messages from Camp Highland, we may send you informational or operational messages related to registrations, reminders, camp schedules, account updates, staff communication, or other related services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us directly through our website.

5. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who help us operate our website, registrations, donations, payment processing, communications, donor management, CRM functions, email marketing, and other business operations. These service providers may access information only as needed to perform services on our behalf and may not use it for their own marketing or promotional purposes.

We may also disclose information:

  • when required by law
  • to protect the safety, rights, or property of Camp Highland, our participants, families, staff, donors, or others
  • in connection with organizational operations, audits, insurance, or legal compliance

6. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve performance, and enhance user experience. You can adjust your browser settings to limit or disable cookies, though some site features may not function properly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party platforms for registration, payment processing, donor management, CRM, email marketing, forms, or communication services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.

9. Children’s Information

Some of the information we collect relates to children participating in our programs, but such information is typically provided by a parent or legal guardian in connection with registration, enrollment, or participation. We use this information only for legitimate camp, program, safety, administrative, and communication purposes.

10. Your Choices

You may contact us to:

  • update or correct your information
  • ask questions about how your information is used
  • opt out of certain communications

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages, where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Camp Highland
1200 Camp Highland Rd, Ellijay, GA 30540 

information@camphighland.com

678-393-0300 

www.camphighland.com

SMS Terms & Conditions

Effective Date: April 8, 2026

By providing your mobile phone number and opting in to receive text messages from Camp Highland, you agree to these SMS Terms & Conditions.

1. Program Description

Camp Highland may send text messages related to:

  • registration and account updates
  • camp schedules and reminders
  • program logistics
  • staffing or volunteer communication
  • event reminders
  • other operational or informational messages related to your relationship with Camp Highland

2. Message Frequency

Message frequency may vary depending on your registration, account activity, participation, staffing role, or communication preferences.

3. Opt-In

You may opt in to receive SMS messages through website forms, registration forms, applications, other written or digital communications, or other consent methods used by Camp Highland.

4. Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you may receive one final message confirming that you have been unsubscribed.

5. Help

If you need assistance, reply HELP to any message or contact us at:

Camp Highland
678-393-0300 

information@camphighland.com 

View Our Privacy Policy Here

6. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

7. Privacy

Your information will be handled in accordance with our Privacy Policy, available at:
[Insert Privacy Policy URL]

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Carriers

Mobile carriers are not liable for delayed or undelivered messages.

9. Eligibility

By opting in, you confirm that you are the authorized user of the mobile number provided or that you have authority to consent to receive messages at that number.

10. Changes to SMS Terms

Camp Highland may revise these SMS Terms & Conditions at any time. Any updates will be posted on this page with a revised effective date.